Uphold® Exchange is a powerful trading platform that enables users to buy, sell, and convert between 200+ assets including cryptocurrencies, national currencies, and precious metals. Unlike traditional exchanges, Uphold® offers a unique multi-asset approach with transparent pricing and instant execution.
Trade between cryptocurrencies, fiat currencies, and commodities in one platform with no hidden fees.
See the exact exchange rate before you trade with no hidden spreads or commissions.
Transactions are completed in real-time with immediate settlement to your Uphold® Wallet.
To begin trading on Uphold® Exchange, you need to first access your account through Uphold.com login:
The Uphold® Wallet is seamlessly integrated with the Exchange platform, providing a secure storage solution for all your assets. When you execute trades on Uphold® Exchange, funds are automatically transferred between wallet compartments.
Before making full use of Uphold® Exchange, you must verify your wallet:
The Uphold® App provides full Exchange functionality on iOS and Android devices:
If you're unable to access Uphold® Exchange due to login issues:
If you've lost access to your Two-Factor Authentication method:
Common reasons for Uphold® Exchange transaction issues:
Access Uphold® Exchange by logging into your account at Uphold.com or through the Uphold® mobile app. Once logged in, navigate to the "Transact" section to begin trading between assets.
First, verify your credentials and check your internet connection. If problems persist, use the password reset feature, clear your browser cache, or try accessing your account from the Uphold® mobile app. For ongoing issues, contact Uphold® Support.
Wallet verification issues typically stem from document problems (unclear images, expired IDs), information mismatches, or system delays. Ensure your documents are clear and match your account details exactly. If problems continue, contact support with specific error details.
Use the account recovery options on the Uphold.com login page. For password issues, click "Forgot Password." For 2FA problems, use the "Can't access your 2FA device?" option. If these don't work, submit a support ticket through the Uphold® Help Center.
App issues can result from outdated software, device compatibility problems, or temporary server issues. Ensure you have the latest app version, restart your device, and check Uphold's status page. If problems continue, try reinstalling the app or using the web platform instead.
This error typically indicates a connection problem between your device and Uphold's servers. Check your internet connection, disable VPNs, and ensure no firewall is blocking the connection. The issue may also be on Uphold's end during maintenance periods.